バスキンロビンス - 渋谷さくらステージ

yy ma

I had to wait a long time to pick up the cake I had pre-ordered. After being told to wait, I was left unattended until I called out to them again. What's the point of separating mobile orders and in-store pickup? I understand they're busy with the event, but as someone who had pre-ordered, I found it quite unpleasant.

2026年6月25日

あ“amberr”あ

After I bought it and left the store, the ice cream started to melt like liquid. I thought that was definitely strange so I went back inside. My hands, clothes, and shoes were all dirty, and the floor was in this state after just a few seconds of standing inside the store. And yet all the staff were expressionless and didn't even apologize, they just made excuses. "It's summer," "It's like this," "You'd be better off eating it inside the store." I can't believe it. If you want to buy liquid ice cream, this is the place to go.

2026年6月25日

しお

I was surprised to see that the ice cream was covered in frost when I got it home. If you pre-order to take it home, I recommend asking to open the lid and see what's inside.

2026年6月25日

たな

The miles on the app weren't updated twice. I looked into it and it seems that if you re-enter the payment, you have to scan the QR code again, but they should teach that in training. …

2026年6月25日