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The redheaded store clerk doesn't even say hello when she meets people, and sometimes she glares at people. If this is how the service industry behaves, then she shouldn't work there at all.

Location: Japan, 〒150-0043 Tokyo, Shibuya, Dogenzaka, 2 Chome−29−1 SHIBUYA 109 5F
Floor 5 · Shibuya 109
A popular ladies' shoe brand on the 5th floor of SHIBUYA 109, known for bold colours and Japan-made quality.
A popular ladies' shoe brand on the 5th floor of SHIBUYA 109, known for bold colours and Japan-made quality.
ESPERANZA is a long-established ladies' shoe brand by Kobe Leather Cross, with its SHIBUYA 109 branch sitting on the 5th floor of the iconic fashion building. Originally founded in 1966 with a debut in Ginza, the brand has built a loyal following among young Japanese women thanks to its own-developed materials and a flair for vibrant colourways and distinctive silhouettes that are hard to find elsewhere.Based on 15 Google reviews
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The redheaded store clerk doesn't even say hello when she meets people, and sometimes she glares at people. If this is how the service industry behaves, then she shouldn't work there at all.
suke kei
I found some cheap shoes that I love!
M K
Nice shoes and very gyaru
みたらし団子
Experiencing painful blisters, I quickly entered the store, and a shop assistant with a charming voice was very friendly, recommending a pair of shoes with a cushioned heel, which I purchased. …
碱性イオンの鈴木
I am a fan of Esperanza''''s platform sneakers and already own the white sparkly pair, so I visited to purchase the black version. …

エスペランサ

Esperanza Shoe Display
Interior view of a shoe store display featuring multiple high-heeled shoes on stands, including platform heels and strappy sandals. A person wearing a mask is visible in the background near an entrance.

Esperanza Boots Collection
A close-up shot of a pair of legs wearing brown platform boots with buckles, placed next to two black platform boots featuring chunky soles and decorative straps. The boots are displayed on a tufted beige sofa.

Denim Platform Sandals Display
A fashion product shot featuring navy blue denim platform sandals with polka dots. A model wears the shoes while holding one up, standing beside stacked white boxes and a chair holding folded jeans and magazines.

Shoe Store Interior Display
Interior view of a shoe store featuring multiple shelves displaying various styles of women's footwear including heels, sandals, and boots. A central cylindrical display unit labeled 'MANZA' showcases shoes on different levels with decorative elements like flowers. The background shows additional shelving units filled with more shoes under bright ceiling lighting.

Rakumori Series Shoes Advertisement
A close-up product shot of a pair of sparkly, chunky platform heels in a light pink or nude color with glitter finish. The shoes feature a thick block heel and double straps across the foot. A model wearing a black-and-white striped top holds the shoes up to the camera. Text overlays include 'RAKUMORI Series' at the top, a heart-shaped badge saying 'SNSで話題!' (Topic on SNS!), and Japanese text at the bottom mentioning the 'Rakumori Series' and sparkling mules.

Shoe Display Shelf
A glass display shelf in a shoe store showcasing various footwear. Prominently featured are cream-colored strappy sandals with rhinestone embellishments on the toe straps, priced at ¥6,500 and ¥12,500. To the left, black heeled sandals with ankle straps are visible. In the background, other shoes including beige flats and dark heels can be seen arranged on multiple tiers of clear shelving units.

Pick Your Favorite Series!
A promotional advertisement featuring three pairs of platform sandals in white, lavender, and blue colors. The shoes are displayed against a light teal background with decorative elements like ribbons, macarons, and small pearls. Text highlights the 'Lakumori' series at 14cm, 'Rakumori' at 12cm, and 'Natchumori' at 10cm. The brand name ESPERANZA is visible at the bottom.
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